Streamline your support workflow with intelligent ticket management, automated SLA tracking, and real-time analytics — all in one platform.
Built for teams that care about their customers.
Intelligent ticket management with auto-assignment, priority levels, and status tracking.
Automated escalation policies, response time tracking, and breach notifications.
CSAT scores, response time metrics, and ticket volume trends at a glance.
Self-service portal with searchable articles to reduce ticket volume.
CSRF protection, rate limiting, Argon2id hashing, and comprehensive audit logs.
Built-in i18n support for serving customers in their preferred language.